Refund & Exchange Policy
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Questions about your order?
Please contact me if you have any problems with your order.
Returns and exchange details
I stand behind the quality of my products. Below are the guidelines for return or exchange:
*Return will be accepted only within 15 days of delivery, for any reason you are not completely satisfied*
*There are certain items are subject to 15% restocking fees, due to the very nature of the items, they are:
a) Multiple quantity orders. Given the time spent in making and packaging your multiple quantity orders, there will be 15% restocking fee applied upon return. If you are unsure if you will like them, please order one first to see if you like them before ordering multiple quantities.
b) Solid gold items, due to the high cost of materials, there will be 15% restocking fee applied for return of the solid gold items.
c) Pearl Illusion necklaces, due to the nature of the necklace, the pearls are spaced apart and are fixed on the strings, to prevent them from moving around.
*Original shipping costs are not refundable, buyer pays return shipping cost*
*Returned items must be in their original conditions for refund*
*Refund will be given back to your original payment method*
*Exchanged items may require shipping fee to send them to you*
*Please contact seller before returning*
Thank you for understanding
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Questions about your order?
Please contact me if you have any problems with your order.
Returns and exchange details
I stand behind the quality of my products. Below are the guidelines for return or exchange:
*Return will be accepted only within 15 days of delivery, for any reason you are not completely satisfied*
*There are certain items are subject to 15% restocking fees, due to the very nature of the items, they are:
a) Multiple quantity orders. Given the time spent in making and packaging your multiple quantity orders, there will be 15% restocking fee applied upon return. If you are unsure if you will like them, please order one first to see if you like them before ordering multiple quantities.
b) Solid gold items, due to the high cost of materials, there will be 15% restocking fee applied for return of the solid gold items.
c) Pearl Illusion necklaces, due to the nature of the necklace, the pearls are spaced apart and are fixed on the strings, to prevent them from moving around.
*Original shipping costs are not refundable, buyer pays return shipping cost*
*Returned items must be in their original conditions for refund*
*Refund will be given back to your original payment method*
*Exchanged items may require shipping fee to send them to you*
*Please contact seller before returning*
Thank you for understanding